Galaxus Mobile

Mobile data

• Data packs
• International data packs
• What data is collected?

SIM card

• SIM card for router
• Where can I find my PIN/PUK?
• SIM card not recognised
• Block SIM card

eSIM, MultiSIM

• Switch to eSIM
• How do I activate eSIM on my mobile device?
• Making calls with MultiSIM
• Adding MultiSIM to your Apple Watch
• Adding MultiSIM to your Samsung Watch

Mobile Set up

• Value-added services
• Voicemail settings
• Visual Voicemail (iPhone)

Porting

• How do I switch to Galaxus Mobile?
• When will my plan be active?
• SIM card
• I’m having problems uploading my photo. What should I do?
• Transferring prepaid to Galaxus
• Keep current phone number or select a new number

See all 7 articles

Malfunctions

• My plan isn’t working. What can I do?
• Am I affected by a malfuntion?

Additional services

• Is Mobile ID supported?
• MMS
• How can I report websites with illegal content?